Presenting to an audience that is not an expert like you

Gilly Meek, Accredited The Skilled Presenter™ Trainer You’ve been invited to present to a non-technical audience. Excited to share your expertise and insight, you open PowerPoint® and start building your slides. You include lots of information and data, as you … Continue reading

When you need to get technical – do people really understand you?

In every industry, there are technical teams with specific skills. These teams have various internal stakeholders, (executive teams, managers and other employees) and external stakeholders (customers, providers and the public)… …success or failure hinges on the team’s ability to clearly … Continue reading

Ensure your sales team can confidently think on their feet

Sales can be a challenging profession and the way businesses sell is constantly changing. Effective communication is a cornerstone of success for sales professionals. Our clients tell us their sales teams consistently face communication challenges that impact their ability to … Continue reading

Collaborative Writing

Richard Morris, Accredited Trainer With the introduction of hybrid working, we are spending less time in face-to-face conversations. So when you send that business report – you may not have a chance to talk someone through it. Having great writing … Continue reading

Allowing people’s creativity to flow when writing for business

Richard Morris, Accredited Trainer Creativity in business enhances success. It fosters engagement, teamwork, innovative ideas, product and service enhancements. Breaking old thinking habits and work patterns. But how often do businesses actually promote creativity in their business writing? In creative … Continue reading

Be more John Wayne – the lost art of brevity.

I have always talked about clarity and conciseness as an entry point into good, professional communication. Lots of management books tell us that managers with good communications skills, are often more effective leaders. ‘John Wayne in pinstripes’ was a term … Continue reading

Converting from academic to business writing

Richard Morris, Accredited Trainer Remember those good ‘ole university dissertations when you were 150 words short of the minimum word count? What did you do? You added in words to extend sentences and paragraphs to get you over the line! … Continue reading

Forget the “Big Resignation” – what about “the Big Presentation”?

Gilly Meek, Accredited Think on Your Feet® Trainer When taking on a new role, client or job, you will likely be asked to make “that big presentation!” You know the one… the career-defining introduction, the presentation that ties your stomach … Continue reading

Virtual selling – the new sales disruptor

Richard Morris, Accredited Trainer The world of the sales professional has changed. Consideration needs to be given to the skills that are now needed. The COVID pandemic has meant virtual selling has become the new reality of the sales function … Continue reading

Impactful and effective virtual communication

Richard Morris, Accredited Trainer 2020 made businesses adapt their channels of communication. Lockdown meant a focus on virtual platforms, with internal and external stakeholders working remotely. The emphasis for many was ‘Do we have the right platforms in place?’ Perhaps … Continue reading

The big presentation

Gilly Meek, Accredited Think on Your Feet® Trainer We all have that presentation, whether it’s online or face-to-face,  the one that we really want to go well – the big presentation! Maybe it’s presenting our new strategy to the board, … Continue reading

Giving a project update

Gilly Meek, Accredited Think on Your Feet® Trainer Project updates are a key part of landing projects successfully – it’s really important to keep stakeholders updated on progress. The way you deliver your updates can be the difference between your … Continue reading

Deal with tough questions that make you feel nervous

Gilly Meek, Accredited Think on Your Feet® Trainer Nobody likes tough questions. Especially when you aren’t prepared for them! The feeling of a loss of control, that we might not be able to answer the question or that we can’t … Continue reading

Writing virtually: collaboration and clarity make for great documents that get results

This is a critical time for most organisations and more than ever, documents and communications need to be clear, understandable, and to the point. Have you thought about how you are helping the people on your teams to achieve this? … Continue reading

Navigating the new normal: getting your message across

Imagine that you have just concluded an online meeting or briefing. Everyone who was in that virtual space heads to the kitchen to make a cup of tea. Their partner joins them. “What was your meeting about?” they ask. Are … Continue reading

Crucial conversations

Gilly Meek, Accredited Think on Your Feet® Trainer There are times in our career when we all have to have difficult conversations. As Managers, we may need to have a conversation with a team member to discuss a required behavioural … Continue reading

Getting your point across to a difficult stakeholder

Gilly Meek, Accredited Think on Your Feet® Trainer We all have those colleagues and customers that we find difficult. More often than not, it’s one of our important stakeholders. They might be demanding. They might talk over us or appear … Continue reading

Stop talking over me! Making the most from online meetings.

This weekend I decided to attempt a family ‘Mother’s Day’ get together on Zoom – given the social distancing rules in place. We are not a particularly quiet family, but we are polite and usually observe the informal rules of conversation … Continue reading

When your mind goes blank, when writing…

You’ve got a great idea. You need to sell your idea. Your fingers hit the keyboard. Your mind goes blank? Absolutely nothing! Your mind goes blank. You’ve got writer’s block. This happens to all of us at times. So how … Continue reading

Indigo Business Services Named Exclusive UK Distributor for Think on Your Feet®

RICHMOND, UK, 30 August 2018: McLuhan & Davies Communications, Inc. has appointed their exclusive UK distributor, Indigo Business Services Limited. Indigo will be the sole provider of their suite of business-communication workshops in the UK. “From September 2018 our 17-year relationship … Continue reading

Getting your message across when presenting

By Richard White – Master Trainer: Think on Your Feet®, Writing Dynamics™ and Grammar on the Rocks™. Most people are very nervous about public speaking and giving presentations. There are a number of ways to deal with nerves in our … Continue reading

Getting your message across when writing

By Richard White – Master Trainer: Think on Your Feet®, Writing Dynamics™ and Grammar on the Rocks™. We’ve all been writing for most of our lives and have developed our own style and method. Most of us probably haven’t questioned … Continue reading

Getting your message across in conversations

By Richard White – Master Trainer: Think on Your Feet®, Writing Dynamics™ and Grammar on the Rocks™. Conversations, unlike formal presentations and written documents, give no time to prepare how to get our message across. In conversations, we can’t try … Continue reading

Do you plan what you say?

During my career I have received and delivered communication skills training, achieving both effective and candid outcomes. Much of this development has been preparing what I would say in any given scenario – and it’s served me well. However, there … Continue reading

Add IMPACT To What You Say

There have been times in my career when I had business VIP visits and opportunities to make an impact; to show just what an expert I was. I would be asked an easy question such as “how’s the project going?” … Continue reading

Making communication style work for you

By Richard White – Master Trainer: Think on Your Feet®, Writing Dynamics™ and Grammar on the Rocks™. When we talk about communication style we are referring to the expression of ideas. Whatever you have to say, expressing it well will … Continue reading

Getting complex and technical information across

By Richard White – Master Trainer: Think on Your Feet®, Writing Dynamics™, The Skilled Presenter™ and Grammar on the Rocks™. Communicating complex or technical information to an audience that has no special knowledge of the subject is always challenging. We recently … Continue reading

Making emails work

By Richard White – Writing Dynamics™ Master Trainer When you glance down the list of senders in your email inbox, do different names create different expectations? Some people’s emails are a pleasure to read: you know they’ll be clear; to … Continue reading

The (ugly) truth about workplace communication.

Excellent verbal and written communication-skills is a standard requirement in today’s workplace. Communication plays a vital role in your company’s success and productivity. And ignoring it can be dangerous. Download our FREE infographic: The (ugly) truth about workplace communication. It reveals the … Continue reading

Listen – to be more influential

Experts say the ability to express yourself verbally often reaps influence. There is evidence (Journal of Research in Personality) that being an effective listener is also as important. Effective listening is two-way, it: Prevents miscommunication. Confirms understanding of the message. … Continue reading

Good writing leads…

I had a discussion recently with someone who didn’t think writing was a leadership skill, rather, something to be learned by new hires versus the old hands. I found this interesting. Only recently I’d heard of a senior executive being … Continue reading

Improving how your graduates write

Madison Abernethy recently graduated from the Ivey Business School at Western University in Canada, where she developed strong interests in marketing, media and corporate communications. Throughout University she was plagued by writer’s block. She admits that 95% of her designated writing … Continue reading

Top tips – communicating with difficult stakeholders

Stakeholder management can be a challenge, you often need to juggle between positive and negative groups or individuals. A logical way to build good relationships, especially when communicating with a difficult stakeholder, is by using techniques learnt on our Internationally … Continue reading

Breakthrough in communication DNA

Think on Your Feet International, Inc. have recently announced some interesting findings from the results of their study about how the left- and the right-side of the brain influences communication. The brain is an amazing organ that we still need to … Continue reading

Indigo Update – Autumn 2015

Welcome to our Autumn Indigo Update. There’s been a lot going on behind the scenes here at Indigo. We’ve been listening to your feedback, and over the next few months we’ll be bringing you some more exciting launches and offers – fulfilling our mission to … Continue reading

Presenting boring facts and figures in an interesting way…

One of our recent Skilled Presenter delegates (thanks John Shaw) saw this pretty impressive way of communicating those dull statistics and sent it to us. Take a few moments to view this and tell me your not impressed with Stockholm… Continue reading

Presentation Panic! How to Control Your Nerves

Public speaking is a top fear for many people. It’s okay to be afraid as long as you try to keep that fear at bay when you give a presentation. You can be successful and be remembered by your audience. Here’s how: Continue reading

Think on Your Feet: 3 Steps to Success – Top Tip No. 3 – Remember the rule of threes to stay on track.

Our final ‘Top Tip’ is this series looks at when we are subject matter experts and get wrapped up in too much detail. If we are passionate, our emotions override our logic and we ramble. Continue reading

Think On Your Feet: 3 Steps to Success – Tip No.1 – Listen before reacting.

How many times have you been asked a question that causes ‘brain fog’ even if you know the answer? Maybe your audience is intimidating. Perhaps the topic is sensitive or emotional. Suddenly, you find yourself stammering or rambling. And after the damage is done you remember what you should have said. Continue reading

Presentation Tip: Know when to quit!

The Skilled Presenter™ always does at least one dry run to focus on timing. Be willing to remove major sections of your presentation. Ask the following questions: Do my listeners really want to know this? Is it engaging? Is it persuasive? Continue reading

How to master the art of thinking quickly on your feet.

Caught off guard by a question at work, do you blurt out the first thing that comes to mind? Or do you take a moment to marshal your thoughts? Continue reading

What makes a Best Man?

I made some pretty big decisions around that time. One such decision was ‘who to have as my Best Man’. So what are the criteria for a good ‘Best Man’? Well, my Best Man, Andy, was first and foremost a great friend. He was (and still is!) liked by many for being trustworthy, great fun and a witty. Continue reading

Do you sound like the expert that you are?

“I know everything there is to know about my product, business and industry”. We are all specialists and experts in our given field/areas. We can speak for hours on end in terms of what we do, how we do it, … Continue reading

Why should I read this?

When asked to produce a document, what is the first thing you do? Personally, mine was to turn on my computer, open Word and start typing. A professional writer however will spend up to 40% of their time planning, 25% drafting and 35% editing; that’s why their writing gets read. Continue reading

Mastering the art of high impact communication – a journey from ancient Greece, to 17th century France and now to the UK in 2012.

In around 500BC, the renowned Greek Philosopher and Mathematician, Pythagoras, was attributed with saying “do not say a little in many words but a great deal in few”. A message that today’s business professionals can relate to when listening to long-winded, directionless communication in the workplace. Continue reading

Free Webinars – Indigo’s “try before you buy” series.

In these cost conscious times, and with travel budgets being cut, we appreciate that it is often difficult to get approval to attend a workshop, without a full understanding of how it will meet your training requirements, and link to your companies strategic plan. For this reason we have created a number of free webinars to help you gain a clear understanding of our events, before you decide which one to attend. Continue reading

Death vs. Public Speaking – And the winner is…

I read an article the other day about the comedian Jerry Seinfeld – recalling his standup routine lampooning a survey, which found that people’s number one fear was “public speaking”, with “death” coming in second. Continue reading

How loud is your Leadership Vuvuzela?

You are probably asking yourself – how does the Vuvuzela relate to leadership? Well, during the Thought Leadership workshop Robin talks about one of the fundamental principles of leadership: amplification. Some leaders do not realise the power and affect their words and actions have on others in their organisation. Because of their position, everything they do is amplified and then analysed. This is especially true in times of uncertainty. This amplification effect is not always fully understood. But to be a great leader you need to embrace it and use it effectively. Continue reading