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When you need to get technical – do people really understand you?

In every industry, there are technical teams with specific skills. These teams have various internal stakeholders, (executive teams, managers and other employees) and external stakeholders (customers, providers and the public)…

…success or failure hinges on the team’s ability to clearly explain to these stakeholders what they do. In short, if you can’t explain it well – you won’t get support!

Whether you’re informing or influencing, your audience must grasp your message immediately. Think on Your Feet® helps technical teams connect with their audience by clarifying the core message, and making sure it’s understood and memorable. Think:

  • LISTENER
  • STRUCTURE
  • FLOW

Think before you speak

Your audience should always be at the forefront of your mind. When people talk, we usually order speech according to the thoughts that come to mind. So, the way that people think, influences the way that they speak. Whether you ‘Think to Speak’ or ‘Speak to Think’. Think on Your Feet® introduces you to the concept of: “Clear Speaking is Clear Thinking™’

If you were presented with this phrase for a split second, would you remember it? Often audiences receive verbal information this way, its muddled and chaotic, your listener therefore is expected to work it out for themselves.

You might think, ‘I wouldn’t structure it like that’. You’d add order. Knowing what you want to say and deliver the message. Yet the audience still needs to do the work to digest and, importantly, remember it!

So what do you think your audience would think if you presented it like this for a split second?

Some would remember it… the majority wouldn’t!

This is where you need to add structure. So, what about when it is structured like this?

The letters are structured, organised and instantly recognisable! Why? It’s broken down into 3 parts. 3 is the most memorable, rhythmical and persuasive way of communicating, it provides stability and balance.

Think on Your Feet® is a tools-based communications workshop that helps you to get your message across with Clarity, Brevity and Impact!

It is particularly helpful when delegating important tasks, establishing timelines and managing expectations. Through exercises and practice, it teaches you how to implement six core communication plans, that help you to package your persuasion and add structure to your message. There are also four support plans that help you to flesh out your ideas and add content to your message in a creative and structured way.

More about Think on Your Feet®

Be clear, confident and think before you speak. We teach you six tried and tested communication ‘structures’ – to make you sound like the expert you are; and Bridging techniques, which help you deal with those really tricky questions! Ensuring you can deal with whatever is thrown at you and never be caught on-the-spot again!

Think on Your Feet® is delivered face-to-face and online throughout the world:


More about Richard Morris Richard is an accredited Think on Your Feet®, Writing Dynamics™, Lateral Thinking and Six Thinking Hats® trainer and has delivered these workshops to numerous clients.

From an organisational development context, he has created and implemented a new leadership behavioural framework and set of associated flagship leadership development programmes.