Stakeholder management can be a challenge, you often need to juggle between positive and negative groups or individuals. A logical way to build good relationships, especially when communicating with a difficult stakeholder, is by using techniques learnt on our Internationally … Continue reading
Tag Archives: Complaint handling
Why should I read this?
When asked to produce a document, what is the first thing you do? Personally, mine was to turn on my computer, open Word and start typing. A professional writer however will spend up to 40% of their time planning, 25% drafting and 35% editing; that’s why their writing gets read. Continue reading
