Poor communication is quietly draining money and energy from UK businesses: Clunky meetings and muddled messages cost over £7000 per employee every year. Mitel/Vanson Bourne study, Computer Weekly Royal Mail saved £500,000 in just nine months by rewriting letters in plain English, … Continue reading
Tag Archives: Communication Strategy
The Complete Presenter™: Your shortcut to sales success.
Let’s be honest – your sales team doesn’t lose deals because your product isn’t good enough. They lose them because the message doesn’t land. In sales, how you communicate matters just as much as what you’re selling. Whether it’s pitching … Continue reading
Present with impact. Every room, every audience, every time
We’ve all had those moments when presenting – a big client pitch, a tough client question or a high-stakes update. How you communicate in those situations shapes how others see you – and what comes next in your career. It’s … Continue reading
Navigate crucial conversations with confidence and Think on Your Feet®
We’ve all been there – caught off guard in a meeting, faced with a tricky question or needing to address a sensitive topic with a colleague. These kinds of conversations, where the pressure is on and the stakes are high, … Continue reading
If a tree falls in a forest – the power of speaking up for career advancement
We’ve all heard the philosophical question: If a tree falls in a forest and no one hears it, does it make a sound? While the debate continues in academic circles, one thing is clear – if you’re doing great work … Continue reading
Think on Your Feet® and storytelling
Storytelling in business is a powerful skill because it makes ideas memorable, persuasive and emotionally engaging. Here’s why it’s such a valuable tool: Captures attention and engages emotionally – people connect with stories more than facts or data alone. A … Continue reading
The best story wins – facts tell, but stories sell
Ever found yourself struggling to get your point across? Realised too late that you’d lost your audience with too much information? You’re not alone. Every day, businesses lose opportunities – not because they lack great ideas or produce poor products, … Continue reading
Take control of your AI-assisted writing
AI is revolutionising how we write. It’s speeding up the drafting process, suggesting alternative phrasing and even correcting grammar. But here’s the catch AI lacks human judgment. It often produces content that’s generic, unfocused or even misleading. Without a strategic … Continue reading
Which communication style are you? Find out how to connect across generations
This year, the Beta Generation has arrived – marking the next wave of change in how we live and work. While Betas won’t join the workforce just yet, today’s teams already span five generations: Baby Boomers, Gen X, Millennials, Gen … Continue reading
Enhancing stakeholder engagement with AI-powered training
In today’s dynamic business environment, effectively engaging and managing stakeholders is crucial for success. AI is revolutionising how you can develop these skills, blending technology with expert-led training to provide a cutting-edge learning experience. Our Stakeholder Engagement™ workshop integrates advanced … Continue reading
Structure and communication: the keys to project success
Projects are everywhere. You’re either part of one or managing one, even if you aren’t qualified to do so! In fact, many people have received little to no training in project management, but manage to deliver with structure and clear … Continue reading
Unwrap the gift of executive presence
Like the best Christmas presents, it’s something that stands out, leaves a lasting impression and makes others feel confident in your abilities. But unlike a gift under the tree, executive presence isn’t something you’re handed, it’s something you develop. What … Continue reading
Empowering public sector workers to communicate with clarity, simplicity and confidence – under pressure
Think on Your Feet® to manage diverse audiences, simplify complex topics and respond effectively in high-pressure situations. Effective communication in public sector roles is challenging due to the complexity of the environment, the audience and the work itself. Our public … Continue reading
Struggling to get your message across to a non-technical audience?
Bridging the communication gap: How Think on Your Feet® transforms technical experts As a technical expert, I’ve often found myself in the challenging position of explaining complex solutions to non-technical audiences. Whether it’s during a meeting with stakeholders, a presentation … Continue reading
Combat information overload and unlock your team’s potential
Get your message across, supercharge productivity and spend less time in meetings Information overload is a significant and growing challenge, impacting both individuals and organisations. It slows down cognitive functions, affects mental health, disrupts decision-making and reduces productivity. The constant … Continue reading
Miscommunication – how much is it costing you?
Do you ever feel like miscommunication is slowing down progress or causing unnecessary complications in your business? You need to be able to Think on Your Feet® and master clear, confident communication. Think on Your Feet® is a proven program designed … Continue reading
Effective stakeholder communication and engagement
Effective stakeholder communication is the backbone of business success, but it comes with hurdles that can derail projects, strain relationships and jeopardise long-term goals. When they attend the Stakeholder Engagement™ and Think on Your Feet® workshops, our clients tell us … Continue reading
The rise of communication overload in the modern workplace
In today’s hyper-connected work environment, communication is at an all-time high. According to the latest State of Business Communication Report, the volume, pace and channels of communication are increasing, making work synonymous with constant communication. The report reveals that: 88% … Continue reading
Did your team really understand what you just said – and what you expected?
We’ve all been there – in a discussion with your team – you were sure you were being clear, yet they heard something else? They either didn’t get it or didn’t want to get it! One way to deal with … Continue reading
Transform your graduates into effective communicators, get their documents seen, read and remembered.
Experts often describe graduates’ written work as clunky and long-winded, lacking clarity. The excessive back-and-forth on what to edit, change or remove between graduates and their senior colleagues wastes valuable company time. This poor writing not only confuses peers but … Continue reading
Talk less, say more. Why business globalisation means clear verbal communication is critical to your success.
Effective communication is the bedrock of successful professional relationships in the globalised business world. For business professionals working with English as their second language (ESL), mastering clear verbal communication is not just an asset – it’s a necessity. Being able … Continue reading
Presenting to an audience that is not an expert like you
Gilly Meek, Accredited The Skilled Presenter™ Trainer You’ve been invited to present to a non-technical audience. Excited to share your expertise and insight, you open PowerPoint® and start building your slides. You include lots of information and data, as you … Continue reading
When you need to get technical – do people really understand you?
In every industry, there are technical teams with specific skills. These teams have various internal stakeholders, (executive teams, managers and other employees) and external stakeholders (customers, providers and the public)… …success or failure hinges on the team’s ability to clearly … Continue reading
Collaborative Writing
Richard Morris, Accredited Trainer With the introduction of hybrid working, we are spending less time in face-to-face conversations. So when you send that business report – you may not have a chance to talk someone through it. Having great writing … Continue reading
Forget the “Big Resignation” – what about “the Big Presentation”?
Gilly Meek, Accredited Think on Your Feet® Trainer When taking on a new role, client or job, you will likely be asked to make “that big presentation!” You know the one… the career-defining introduction, the presentation that ties your stomach … Continue reading
Virtual selling – the new sales disruptor
Richard Morris, Accredited Trainer The world of the sales professional has changed. Consideration needs to be given to the skills that are now needed. The COVID pandemic has meant virtual selling has become the new reality of the sales function … Continue reading
Navigating the new normal: getting your message across
Imagine that you have just concluded an online meeting or briefing. Everyone who was in that virtual space heads to the kitchen to make a cup of tea. Their partner joins them. “What was your meeting about?” they ask. Are … Continue reading
Getting your point across to a difficult stakeholder
Gilly Meek, Accredited Think on Your Feet® Trainer We all have those colleagues and customers that we find difficult. More often than not, it’s one of our important stakeholders. They might be demanding. They might talk over us or appear … Continue reading
Do you plan what you say?
During my career I have received and delivered communication skills training, achieving both effective and candid outcomes. Much of this development has been preparing what I would say in any given scenario – and it’s served me well. However, there … Continue reading
Selling your ideas – stakeholder communication
Our blended, computer simulation based, Stakeholder Engagement (including Simulation)™ defines a stakeholder as ‘anyone that can affect what you are trying to achieve.’ Engaging and communicating with these groups is core to business and project success. These include colleagues, customers, … Continue reading
