Stakeholder management can be a challenge, you often need to juggle between positive and negative groups or individuals. A logical way to build good relationships, especially when communicating with a difficult stakeholder, is by using techniques learnt on our Internationally … Continue reading
Selling your ideas – stakeholder communication
Our blended, computer simulation based, Stakeholder Engagement (including Simulation)™ defines a stakeholder as ‘anyone that can affect what you are trying to achieve.’ Engaging and communicating with these groups is core to business and project success. These include colleagues, customers, … Continue reading
Selling your ideas – cutting though the noise…
Guaranteeing clarity of your message is becoming harder because of increasing disruption and distraction in today’s business environment. You still need to get people to read, see, listen and understand what you are trying to say. How can you be … Continue reading
Breakthrough in communication DNA
Think on Your Feet International, Inc. have recently announced some interesting findings from the results of their study about how the left- and the right-side of the brain influences communication. The brain is an amazing organ that we still need to … Continue reading
How do you turn a complaint into an opportunity?
Nobody likes hearing customers or stakeholders complain. So here are some suggestions from the globally delivered Think on Your Feet® workshop. Continue reading
It’s not what you say – but the way that you say it!
In a recent study by job website Monster.co.uk, graduates have just 6 minutes and 25 seconds to impress a prospective employer during an interview! Continue reading
Presenting boring facts and figures in an interesting way…
One of our recent Skilled Presenter delegates (thanks John Shaw) saw this pretty impressive way of communicating those dull statistics and sent it to us. Take a few moments to view this and tell me your not impressed with Stockholm… Continue reading
Presentation Panic! How to Control Your Nerves
Public speaking is a top fear for many people. It’s okay to be afraid as long as you try to keep that fear at bay when you give a presentation. You can be successful and be remembered by your audience. Here’s how: Continue reading
Love from Indigo – your Valentine gift from us…
With love in the air, and as Valentine’s Day approaches, we at Indigo would like to share the love by giving you a heart warming 20% off selected open workshops – but only for the next 48 hours. There are 27 open … Continue reading
Did you miss the Skilled Presenter webinar today?
If you missed the Skilled Presenter webinar, or would like to forward it to a friend to listen / watch, simply go to this link: https://www3.gotomeeting.com/register/430260254 Continue reading
Think on Your Feet: 3 Steps to Success – Top Tip No. 3 – Remember the rule of threes to stay on track.
Our final ‘Top Tip’ is this series looks at when we are subject matter experts and get wrapped up in too much detail. If we are passionate, our emotions override our logic and we ramble. Continue reading
Think on Your Feet: 3 Steps to Success – Tip No.2 – Identify triggers to know how to respond.
In our last blog of this series, (see http://www.indigobusiness.co.uk/blog/?p=1108), we discussed listening skills, to gain understanding before reacting. The example we used was when you are talking to your team about implementing a new process and you hear “Why is this company always making things more complicated”. A good listener will acknowledge that change can be challenging. If spoken with sincerity it will help move the conversation in the right direction. Continue reading
Think On Your Feet: 3 Steps to Success – Tip No.1 – Listen before reacting.
How many times have you been asked a question that causes ‘brain fog’ even if you know the answer? Maybe your audience is intimidating. Perhaps the topic is sensitive or emotional. Suddenly, you find yourself stammering or rambling. And after the damage is done you remember what you should have said. Continue reading
Presentation Tip: Know when to quit!
The Skilled Presenter™ always does at least one dry run to focus on timing. Be willing to remove major sections of your presentation. Ask the following questions: Do my listeners really want to know this? Is it engaging? Is it persuasive? Continue reading
How to master the art of thinking quickly on your feet.
Caught off guard by a question at work, do you blurt out the first thing that comes to mind? Or do you take a moment to marshal your thoughts? Continue reading
Customer service – the make, or break, of your brand.
“Their Customer Service was awful, I’m never using that company again!” – how many times have you heard people say that? Companies spend thousands of pounds every year on their marketing budget ensuring they portray a positive image of their … Continue reading
What makes a Best Man?
I made some pretty big decisions around that time. One such decision was ‘who to have as my Best Man’. So what are the criteria for a good ‘Best Man’? Well, my Best Man, Andy, was first and foremost a great friend. He was (and still is!) liked by many for being trustworthy, great fun and a witty. Continue reading
Think on Your Feet – Tell ’em, tell ’em and tell ’em again!
What if your sound bite is only a minute? Isn’t this too much ‘telling ‘em’? If so, try what we call the ‘informal’ standard format. Continue reading
Do you sound like the expert that you are?
“I know everything there is to know about my product, business and industry”. We are all specialists and experts in our given field/areas. We can speak for hours on end in terms of what we do, how we do it, … Continue reading
Mastering the art of high impact communication – a journey from ancient Greece, to 17th century France and now to the UK in 2012.
In around 500BC, the renowned Greek Philosopher and Mathematician, Pythagoras, was attributed with saying “do not say a little in many words but a great deal in few”. A message that today’s business professionals can relate to when listening to long-winded, directionless communication in the workplace. Continue reading
