Bridging the communication gap: How Think on Your Feet® transforms technical experts As a technical expert, I’ve often found myself in the challenging position of explaining complex solutions to non-technical audiences. Whether it’s during a meeting with stakeholders, a presentation … Continue reading
Tag Archives: Verbal Communication
Combat information overload and unlock your team’s potential
Get your message across, supercharge productivity and spend less time in meetings Information overload is a significant and growing challenge, impacting both individuals and organisations. It slows down cognitive functions, affects mental health, disrupts decision-making and reduces productivity. The constant … Continue reading
Miscommunication – how much is it costing you?
Do you ever feel like miscommunication is slowing down progress or causing unnecessary complications in your business? You need to be able to Think on Your Feet® and master clear, confident communication. Think on Your Feet® is a proven program designed … Continue reading
Effective stakeholder communication and engagement
Effective stakeholder communication is the backbone of business success, but it comes with hurdles that can derail projects, strain relationships and jeopardise long-term goals. When they attend the Stakeholder Engagement™ and Think on Your Feet® workshops, our clients tell us … Continue reading
The rise of communication overload in the modern workplace
In today’s hyper-connected work environment, communication is at an all-time high. According to the latest State of Business Communication Report, the volume, pace and channels of communication are increasing, making work synonymous with constant communication. The report reveals that: 88% … Continue reading
Did your team really understand what you just said – and what you expected?
We’ve all been there – in a discussion with your team – you were sure you were being clear, yet they heard something else? They either didn’t get it or didn’t want to get it! One way to deal with … Continue reading
Talk less, say more. Why business globalisation means clear verbal communication is critical to your success.
Effective communication is the bedrock of successful professional relationships in the globalised business world. For business professionals working with English as their second language (ESL), mastering clear verbal communication is not just an asset – it’s a necessity. Being able … Continue reading
Charity Challenge (May 2024 – London) – Think on Your Feet®
We had a fantastic Think on Your Feet® workshop in London this week. Thanks to everyone who attended and contributed to making it a fun and engaging couple of days! Picture this A room filled with eager minds, each armed … Continue reading
When you need to get technical – do people really understand you?
In every industry, there are technical teams with specific skills. These teams have various internal stakeholders, (executive teams, managers and other employees) and external stakeholders (customers, providers and the public)… …success or failure hinges on the team’s ability to clearly … Continue reading
Think on Your Feet® when storytelling – utilising the Think on Your Feet® techniques to tell a story
People are more likely to remember information when it’s wrapped in a story. The flow of your narrative and the strength of the images you position, will help your listener recall what has been said and remember it. As humans … Continue reading
Ensure your sales team can confidently think on their feet
Sales can be a challenging profession and the way businesses sell is constantly changing. Effective communication is a cornerstone of success for sales professionals. Our clients tell us their sales teams consistently face communication challenges that impact their ability to … Continue reading
Be more John Wayne – the lost art of brevity.
I have always talked about clarity and conciseness as an entry point into good, professional communication. Lots of management books tell us that managers with good communications skills, are often more effective leaders. ‘John Wayne in pinstripes’ was a term … Continue reading
Are all graduates masters of verbal communication?
Richard Morris, Accredited Trainer When organisations develop Graduate Recruitment Days, you can almost guarantee that at the top of the assessment criteria is ‘communication’! Naturally, all employers are looking for an intake of new talent who can ‘hit the ground … Continue reading
Forget the “Big Resignation” – what about “the Big Presentation”?
Gilly Meek, Accredited Think on Your Feet® Trainer When taking on a new role, client or job, you will likely be asked to make “that big presentation!” You know the one… the career-defining introduction, the presentation that ties your stomach … Continue reading
Impactful and effective virtual communication
Richard Morris, Accredited Trainer 2020 made businesses adapt their channels of communication. Lockdown meant a focus on virtual platforms, with internal and external stakeholders working remotely. The emphasis for many was ‘Do we have the right platforms in place?’ Perhaps … Continue reading
The big presentation
Gilly Meek, Accredited Think on Your Feet® Trainer We all have that presentation, whether it’s online or face-to-face, the one that we really want to go well – the big presentation! Maybe it’s presenting our new strategy to the board, … Continue reading
Deal with tough questions that make you feel nervous
Gilly Meek, Accredited Think on Your Feet® Trainer Nobody likes tough questions. Especially when you aren’t prepared for them! The feeling of a loss of control, that we might not be able to answer the question or that we can’t … Continue reading
Navigating the new normal: getting your message across
Imagine that you have just concluded an online meeting or briefing. Everyone who was in that virtual space heads to the kitchen to make a cup of tea. Their partner joins them. “What was your meeting about?” they ask. Are … Continue reading
Crucial conversations
Gilly Meek, Accredited Think on Your Feet® Trainer There are times in our career when we all have to have difficult conversations. As Managers, we may need to have a conversation with a team member to discuss a required behavioural … Continue reading
Getting your point across to a difficult stakeholder
Gilly Meek, Accredited Think on Your Feet® Trainer We all have those colleagues and customers that we find difficult. More often than not, it’s one of our important stakeholders. They might be demanding. They might talk over us or appear … Continue reading
Think before you speak
Gilly Meek, Accredited Think on Your Feet® Trainer How often do you find yourself launching into answering a question – then part way through you realise you’re not saying what you wanted to say? Worse still, you’ve said something that … Continue reading
Anxiety when communicating, can cloud your thinking
You’ve been expecting that really tricky, difficult conversation with a key stakeholder. Within the first few minutes you get a response, a question that you didn’t anticipate and the rest of the conversation goes a bit wrong. You’ve spent days … Continue reading
A mum’s tale – Thinking on your feet after a career break.
After a career break to raise two boys, the day finally came to wave my youngest off to school. The time was right for me to return to work. I’ll be honest, although I was excited about the prospect of … Continue reading
When you need to answer quickly and persuasively…
Gilly Meek, Accredited Think on Your Feet®, Six Thinking Hats® and Skilled Presenter™ trainer. Imagine you’re asked to present at a really important meeting. You’re ok with the presentation itself but the questions and answers section fills you with dread! … Continue reading
When your mind goes blank, when responding…
Gilly Meek, Accredited Think on Your Feet® trainer. You’re stood by the coffee machine, a Director happens to bump into you and asks you how things are going with that project you’ve been working on with her team. You open … Continue reading
Indigo Business Services Named Exclusive UK Distributor for Think on Your Feet®
RICHMOND, UK, 30 August 2018: McLuhan & Davies Communications, Inc. has appointed their exclusive UK distributor, Indigo Business Services Limited. Indigo will be the sole provider of their suite of business-communication workshops in the UK. “From September 2018 our 17-year relationship … Continue reading
Getting your message across in conversations
By Richard White – Master Trainer: Think on Your Feet®, Writing Dynamics™ and Grammar on the Rocks™. Conversations, unlike formal presentations and written documents, give no time to prepare how to get our message across. In conversations, we can’t try … Continue reading
Making your words effective and dynamic
We all know that time is money: constructing documents, presenting or in dialogue. And the time it commands from your recipient to read, attend or listen. Whatever we write and say has to hit the mark. It doesn’t matter how … Continue reading
Do you plan what you say?
During my career I have received and delivered communication skills training, achieving both effective and candid outcomes. Much of this development has been preparing what I would say in any given scenario – and it’s served me well. However, there … Continue reading
Add IMPACT To What You Say
There have been times in my career when I had business VIP visits and opportunities to make an impact; to show just what an expert I was. I would be asked an easy question such as “how’s the project going?” … Continue reading
How do your listeners perceive you?
By Richard White – Master Trainer: Think on Your Feet®, Writing Dynamics™ and Grammar on the Rocks™. The impression we make when we’re speaking is important. Whether we’re presenting, speaking on the phone or having a chat at the watercooler; … Continue reading
Making communication style work for you
By Richard White – Master Trainer: Think on Your Feet®, Writing Dynamics™ and Grammar on the Rocks™. When we talk about communication style we are referring to the expression of ideas. Whatever you have to say, expressing it well will … Continue reading
Getting complex and technical information across
By Richard White – Master Trainer: Think on Your Feet®, Writing Dynamics™, The Skilled Presenter™ and Grammar on the Rocks™. Communicating complex or technical information to an audience that has no special knowledge of the subject is always challenging. We recently … Continue reading
The (ugly) truth about workplace communication.
Excellent verbal and written communication-skills is a standard requirement in today’s workplace. Communication plays a vital role in your company’s success and productivity. And ignoring it can be dangerous. Download our FREE infographic: The (ugly) truth about workplace communication. It reveals the … Continue reading
How do I answer that?
A month ago I was sitting in our Monday morning sales meeting with the Sunday blues hanging over my head. I jolted back to reality when I saw my boss glaring at me. There was a question looming between us … Continue reading
Understood and remembered – add structure and IMPACT to everything you say…
‘Brain fog’ – that’s what happens when you get asked a question you know the answer to, where your response is unclear, often a little confused and long! There can be many reasons for this: An intimidating audience (your team, … Continue reading
The three P’s of dynamic, persuasive presentations
Public speaking is a top fear for many people. It’s okay to be afraid as long as you try to keep that fear at bay when you give a presentation. Here’s our three P’s of dynamic, persuasive presentations: Plan Probably … Continue reading
Good writing leads…
I had a discussion recently with someone who didn’t think writing was a leadership skill, rather, something to be learned by new hires versus the old hands. I found this interesting. Only recently I’d heard of a senior executive being … Continue reading
Selling your ideas – stakeholder communication
Our blended, computer simulation based, Stakeholder Engagement (including Simulation)™ defines a stakeholder as ‘anyone that can affect what you are trying to achieve.’ Engaging and communicating with these groups is core to business and project success. These include colleagues, customers, … Continue reading
Change – is inevitable…
Change in business is constant. The 2016 World Economic Forum Annual Meeting, in Davos, focused on ‘employment, skills and human capital’. It found that successful organisations need to ensure their employees have the skills to be able to innovate, evaluate … Continue reading
Breakthrough in communication DNA
Think on Your Feet International, Inc. have recently announced some interesting findings from the results of their study about how the left- and the right-side of the brain influences communication. The brain is an amazing organ that we still need to … Continue reading
