On the 24th February this year, hundreds of excited children queued up waiting to see a spectacularly advertised ‘Willy Wonka Experience’ in Glasgow, Scotland. Their parents had paid the princely sum of £35 per ticket and all were expecting great … Continue reading
Tag Archives: Stakeholder Communication
When you need to get technical – do people really understand you?
In every industry, there are technical teams with specific skills. These teams have various internal stakeholders, (executive teams, managers and other employees) and external stakeholders (customers, providers and the public)… …success or failure hinges on the team’s ability to clearly … Continue reading
Ensure your sales team can confidently think on their feet
Sales can be a challenging profession and the way businesses sell is constantly changing. Effective communication is a cornerstone of success for sales professionals. Our clients tell us their sales teams consistently face communication challenges that impact their ability to … Continue reading
Collaborative Writing
Richard Morris, Accredited Trainer With the introduction of hybrid working, we are spending less time in face-to-face conversations. So when you send that business report – you may not have a chance to talk someone through it. Having great writing … Continue reading
Be more John Wayne – the lost art of brevity.
I have always talked about clarity and conciseness as an entry point into good, professional communication. Lots of management books tell us that managers with good communications skills, are often more effective leaders. ‘John Wayne in pinstripes’ was a term … Continue reading
Forget the “Big Resignation” – what about “the Big Presentation”?
Gilly Meek, Accredited Think on Your Feet® Trainer When taking on a new role, client or job, you will likely be asked to make “that big presentation!” You know the one… the career-defining introduction, the presentation that ties your stomach … Continue reading
Impactful and effective virtual communication
Richard Morris, Accredited Trainer 2020 made businesses adapt their channels of communication. Lockdown meant a focus on virtual platforms, with internal and external stakeholders working remotely. The emphasis for many was ‘Do we have the right platforms in place?’ Perhaps … Continue reading
Giving a project update
Gilly Meek, Accredited Think on Your Feet® Trainer Project updates are a key part of landing projects successfully – it’s really important to keep stakeholders updated on progress. The way you deliver your updates can be the difference between your … Continue reading
Navigating the new normal: getting your message across
Imagine that you have just concluded an online meeting or briefing. Everyone who was in that virtual space heads to the kitchen to make a cup of tea. Their partner joins them. “What was your meeting about?” they ask. Are … Continue reading
Getting your point across to a difficult stakeholder
Gilly Meek, Accredited Think on Your Feet® Trainer We all have those colleagues and customers that we find difficult. More often than not, it’s one of our important stakeholders. They might be demanding. They might talk over us or appear … Continue reading
Time and people, the ingredients of project success
By Trish Thirley, Master Trainer Project Management The saying goes, “You’ve got the same hours in the day as Einstein, Mozart or Ghandi – so don’t tell me you don’t have time!” A common question on our project management workshops … Continue reading
Getting your message across when presenting
By Richard White – Master Trainer: Think on Your Feet®, Writing Dynamics™ and Grammar on the Rocks™. Most people are very nervous about public speaking and giving presentations. There are a number of ways to deal with nerves in our … Continue reading
Getting your message across in conversations
By Richard White – Master Trainer: Think on Your Feet®, Writing Dynamics™ and Grammar on the Rocks™. Conversations, unlike formal presentations and written documents, give no time to prepare how to get our message across. In conversations, we can’t try … Continue reading
Do you plan what you say?
During my career I have received and delivered communication skills training, achieving both effective and candid outcomes. Much of this development has been preparing what I would say in any given scenario – and it’s served me well. However, there … Continue reading
Getting complex and technical information across
By Richard White – Master Trainer: Think on Your Feet®, Writing Dynamics™, The Skilled Presenter™ and Grammar on the Rocks™. Communicating complex or technical information to an audience that has no special knowledge of the subject is always challenging. We recently … Continue reading
Engaging stakeholders
The skills required to understand, engage, manage and communicate with stakeholders. By Trish Thurley, Indigo Master Trainer and Richard Evans Stakeholder management can be the difference between success and failure for anyone who has to deal with other people. Who … Continue reading
The (ugly) truth about workplace communication.
Excellent verbal and written communication-skills is a standard requirement in today’s workplace. Communication plays a vital role in your company’s success and productivity. And ignoring it can be dangerous. Download our FREE infographic: The (ugly) truth about workplace communication. It reveals the … Continue reading
Project management for non-project managers
Project management, a profession for some – for others, it’s a requirement as well as their day job, no matter what role or level of seniority. As a marketer I manage projects on a daily basis, having never been project … Continue reading
Good writing leads…
I had a discussion recently with someone who didn’t think writing was a leadership skill, rather, something to be learned by new hires versus the old hands. I found this interesting. Only recently I’d heard of a senior executive being … Continue reading
Top tips – communicating with difficult stakeholders
Stakeholder management can be a challenge, you often need to juggle between positive and negative groups or individuals. A logical way to build good relationships, especially when communicating with a difficult stakeholder, is by using techniques learnt on our Internationally … Continue reading
Selling your ideas – stakeholder communication
Our blended, computer simulation based, Stakeholder Engagement (including Simulation)™ defines a stakeholder as ‘anyone that can affect what you are trying to achieve.’ Engaging and communicating with these groups is core to business and project success. These include colleagues, customers, … Continue reading
