The 6 communication gaps holding back Civil Servants (and how to close them)

Your credibility is tested in an instant – during a meeting, a briefing or an unexpected question. Too often, you walk away wishing you’d been clearer, more concise or simply more confident. Under pressure, these fears manifest as gaps in your … Continue reading

Stop explaining, start influencing: The Civil Servant’s shortcut to clarity

  Policy isn’t the challenge; it’s explaining it. When the pressure is on, we often hide behind technical terms, adding more detail just to be safe. This means your main point gets lost, your confidence drops and everything slows down. … Continue reading

Think on Your Feet®: The Civil Servant’s secret to clear communication

The Clock Plan is a core technique from the Government Campus approved Think on Your Feet®. It’s a simple, memorable tool that helps you organise your thinking in real-time, ensuring you lead with what matters most. This is one of … Continue reading

Mastering the moment: Think on Your Feet® in Government

If you work in government, you’ll know the pressure to perform can strike at any moment – a senior manager’s off-the-cuff question, a Minister’s urgent query or a journalist pressing for answers – all with no time to prepare, no … Continue reading

Think on Your Feet® now available for civil service employees via Government Campus

London, UK – November 2025 – Indigo Business Services Ltd is proud to announce that its flagship communication skills workshop, Think on Your Feet®, is now officially available to civil service professionals through the Government Campus (formerly Civil Service Learning). … Continue reading