Six in ten FTSE350 employers reckon they need more creative thinkers, yet almost none are training for it. A Universities UK survey found 61% of senior leaders say creative thinkers are essential to getting the most from AI. Another 63% … Continue reading
Communication skills: the hiring gap that won’t close
Communication has been the number one soft-skills gap for a decade – nothing has changed. Employers across the UK continue to struggle to find candidates who can write clearly, speak persuasively and collaborate effectively. While technology evolves, the human ability … Continue reading
Why your best people struggle to communicate under pressure – and what to do about it
Picture this. A senior manager – smart, experienced, well-regarded – gets asked a direct question by a director in a meeting. Everyone turns to look. And they ramble. They lose their thread. The moment passes, and something shifts in the … Continue reading
The curse of expertise: when you finish explaining, they’ve stopped listening
Concise communication in government is not a writing problem. It is a thinking problem. The expert’s instinct There’s a moment that happens in most government meetings. Someone who knows their subject exceptionally well is asked a direct question: “What’s your recommendation?” … Continue reading
