By Richard White – Master Trainer: Think on Your Feet®, Writing Dynamics™ and Grammar on the Rocks™. The impression we make when we’re speaking is important. Whether we’re presenting, speaking on the phone or having a chat at the watercooler; … Continue reading
Tag Archives: Listening
Listen – to be more influential
Experts say the ability to express yourself verbally often reaps influence. There is evidence (Journal of Research in Personality) that being an effective listener is also as important. Effective listening is two-way, it: Prevents miscommunication. Confirms understanding of the message. … Continue reading
