Policy isn’t the challenge; it’s explaining it. When the pressure is on, we often hide behind technical terms, adding more detail just to be safe. This means your main point gets lost, your confidence drops and everything slows down. … Continue reading
Think on Your Feet®: The Civil Servant’s secret to clear communication
The Clock Plan is a core technique from the Government Campus approved Think on Your Feet®. It’s a simple, memorable tool that helps you organise your thinking in real-time, ensuring you lead with what matters most. This is one of … Continue reading
Mastering the moment: Think on Your Feet® in Government
If you work in government, you’ll know the pressure to perform can strike at any moment – a senior manager’s off-the-cuff question, a Minister’s urgent query or a journalist pressing for answers – all with no time to prepare, no … Continue reading
Think on Your Feet® now available for civil service employees via Government Campus
London, UK – November 2025 – Indigo Business Services Ltd is proud to announce that its flagship communication skills workshop, Think on Your Feet®, is now officially available to civil service professionals through the Government Campus (formerly Civil Service Learning). … Continue reading
Think fast. Speak smart.
“I know everything about my product, business and industry”, …but can you explain it clearly when you’re put on the spot? Most of us are experts in what we do. We know our stuff inside out – the data, the goals, … Continue reading
AI anxiety is silently crippling your workforce
On the surface, your team may seem confident. However, behind the scenes, many are unsure. Some are using AI quietly, afraid to get it wrong. Others avoid it altogether, worried they’ll look out of touch or even be replaced. They … Continue reading
Why project management skills matter for everyone – not just Project Managers
These days, you don’t have to have ‘Project Manager’ in your job title to be running projects. Whether you’re a team lead, analyst, operations manager or anyone else juggling multiple tasks and deadlines, project management skills are essential for getting … Continue reading
When strong voices dominate the room: why HR leaders are turning to Six Thinking Hats®
If you’ve ever sat in on a senior team meeting and thought, “This isn’t a talent issue – it’s a thinking issue,” you’re not alone. HR and L&D leaders across industries are telling us the same thing: their leadership teams … Continue reading
Poor communication costs UK firms £7,000+ per employee – learn how to close the gap
Poor communication is quietly draining money and energy from UK businesses: Clunky meetings and muddled messages cost over £7000 per employee every year. Mitel/Vanson Bourne study, Computer Weekly Royal Mail saved £500,000 in just nine months by rewriting letters in plain English, … Continue reading
The Complete Presenter™: Your shortcut to sales success.
Let’s be honest – your sales team doesn’t lose deals because your product isn’t good enough. They lose them because the message doesn’t land. In sales, how you communicate matters just as much as what you’re selling. Whether it’s pitching … Continue reading
Present with impact. Every room, every audience, every time
We’ve all had those moments when presenting – a big client pitch, a tough client question or a high-stakes update. How you communicate in those situations shapes how others see you – and what comes next in your career. It’s … Continue reading
Navigate crucial conversations with confidence and Think on Your Feet®
We’ve all been there – caught off guard in a meeting, faced with a tricky question or needing to address a sensitive topic with a colleague. These kinds of conversations, where the pressure is on and the stakes are high, … Continue reading
If a tree falls in a forest – the power of speaking up for career advancement
We’ve all heard the philosophical question: If a tree falls in a forest and no one hears it, does it make a sound? While the debate continues in academic circles, one thing is clear – if you’re doing great work … Continue reading
Think on Your Feet® and storytelling
Storytelling in business is a powerful skill because it makes ideas memorable, persuasive and emotionally engaging. Here’s why it’s such a valuable tool: Captures attention and engages emotionally – people connect with stories more than facts or data alone. A … Continue reading
The best story wins – facts tell, but stories sell
Ever found yourself struggling to get your point across? Realised too late that you’d lost your audience with too much information? You’re not alone. Every day, businesses lose opportunities – not because they lack great ideas or produce poor products, … Continue reading
Take control of your AI-assisted writing
AI is revolutionising how we write. It’s speeding up the drafting process, suggesting alternative phrasing and even correcting grammar. But here’s the catch AI lacks human judgment. It often produces content that’s generic, unfocused or even misleading. Without a strategic … Continue reading
Lateral Thinking: Your secret weapon in the ChatGPT era
I get it. We’re all a bit freaked out by how good AI is getting at doing our jobs. I recently heard that a client generated an entire business plan in under a minute. My first thought? ‘Well, there goes … Continue reading
Which communication style are you? Find out how to connect across generations
This year, the Beta Generation has arrived – marking the next wave of change in how we live and work. While Betas won’t join the workforce just yet, today’s teams already span five generations: Baby Boomers, Gen X, Millennials, Gen … Continue reading
Enhancing stakeholder engagement with AI-powered training
In today’s dynamic business environment, effectively engaging and managing stakeholders is crucial for success. AI is revolutionising how you can develop these skills, blending technology with expert-led training to provide a cutting-edge learning experience. Our Stakeholder Engagement™ workshop integrates advanced … Continue reading
Structure and communication: the keys to project success
Projects are everywhere. You’re either part of one or managing one, even if you aren’t qualified to do so! In fact, many people have received little to no training in project management, but manage to deliver with structure and clear … Continue reading
