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Do you plan what you say?

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During my career I have received and delivered communication skills training, achieving both effective and candid outcomes. Much of this development has been preparing what I would say in any given scenario – and it’s served me well. However, there … Continue reading

Add IMPACT To What You Say

There have been times in my career when I had business VIP visits and opportunities to make an impact; to show just what an expert I was. I would be asked an easy question such as “how’s the project going?” … Continue reading

Increase and improve collaboration

Two heads may be better than one, but too many cooks spoil the broth… How do we make collaboration work? Collaboration needs a framework. Beyond thinking about the project we’re working on – we also need to be thinking about … Continue reading

Are you getting the most from your team?

We all know that team members have different strengths and weaknesses: some people are good at detail, some prefer high-level thinking, some are creative, some are risk-averse. And bringing these different qualities together is what makes a team so effective… … Continue reading

Better, stronger, faster decisions.

How do you and your team make decisions? Do you: Jump on the most likely-looking solution, because you’re pushed for time? Listen to the person with the most experience? Look to the past and see what worked and whether it … Continue reading

Create a culture of dynamic meetings

Most meetings don’t work hard enough. Don’t take our word for it: A 2016 study estimates that inefficient meetings cost the UK economy £582m per week, with one in three people reporting that many of their meetings are unnecessary. 95% … Continue reading

Engaging stakeholders

The skills required to manage and communicate with stakeholders. By Trish Thurley, Indigo Master Trainer and Richard Evans Stakeholder management can be the difference between success and failure for anyone who has to deal with other people. Who are your … Continue reading

Listen – to be more influential

Experts say the ability to express yourself verbally often reaps influence. There is evidence (Journal of Research in Personality) that being an effective listener is also as important. Effective listening is two-way, it: Prevents miscommunication. Confirms understanding of the message. … Continue reading