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Do you plan what you say?

During my career I have received and delivered communication skills training, achieving both effective and candid outcomes. Much of this development has been preparing what I would say in any given scenario – and it’s served me well. However, there … Continue reading

Add IMPACT To What You Say

There have been times in my career when I had business VIP visits and opportunities to make an impact; to show just what an expert I was. I would be asked an easy question such as “how’s the project going?” … Continue reading

Increase and improve collaboration

Two heads may be better than one, but too many cooks spoil the broth… How do we make collaboration work? Collaboration needs a framework. Beyond thinking about the project we’re working on – we also need to be thinking about … Continue reading

Are you getting the most from your team?

We all know that team members have different strengths and weaknesses: some people are good at detail, some prefer high-level thinking, some are creative, some are risk-averse. And bringing these different qualities together is what makes a team so effective… … Continue reading