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Waterfall or Agile? How will you manage your projects?

Research shows that the majority of projects spend more time and money than estimated, and many also fail to meet customer needs accurately too. This means delivering poor customer value, and low confidence in project success. Many organisations are struggling … Continue reading

Making emails work

By Richard White – Writing Dynamics™ Master Trainer When you glance down the list of senders in your email inbox, do different names create different expectations? Some people’s emails are a pleasure to read: you know they’ll be clear; to … Continue reading